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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eduardo Sandiero

August 7, 2025

5  out of  5
rating by Eduardo Sandiero
"My agent was Sandy, this was my second time working with her and she has been terrific. Discusses relevant info in detail and she went above and beyond to take my call and complete my service."
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Diana

July 30, 2025

5  out of  5
rating by Diana
"Lizette Mercado office manager from State Farm was awesome. She helped me with my policy. She’s very helpful, knowledgeable and kind. Great customer service."
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Ulrich Babilas DJODJO

July 29, 2025

5  out of  5
rating by Ulrich Babilas DJODJO
"So Kind and very professional"
We responded:
"Thank you for your five star review! "
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Lisa Hernandez

July 29, 2025

5  out of  5
rating by Lisa Hernandez
"Lizette from State Farm is great I asked for a quote a while back and it was to Expensive at the time. She remembered me and asked if I would like a new quote. Needless to say, my husband and I are now with State Farm and she was great. I love the fact she called me when prices lowed to see if I was interested. Especially because I was using a not so great insurance company. Now I have better insurance at a better price. Thanks again Liz."
We responded:
"Thank you for your five star review for Lizette. She loves to help our customers and I’m so glad that it worked out this time. We all look forward to helping you and your family with your insurance."
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Patricia Salinas

July 27, 2025

5  out of  5
rating by Patricia Salinas
"I had a fantastic experience working with Yolanda at State Farm! She was incredibly helpful and made the entire process of insuring my new home smooth and stress-free. Yolanda took the time to walk me through all the details and made sure I had the right coverage in place. She also reviewed my car insurance to ensure everything was still in great shape and aligned with my current needs. It really gave me peace of mind knowing that both my home and auto policies are in such capable hands. Yolanda is professional, knowledgeable, and truly cares about her clients. I highly recommend her to anyone looking for a reliable and personable insurance agent!"
We responded:
"Hi Patricia! Thank you for your incredible review of Yolanda. Yolanda works hard to make everything understandable, and stress-free. We really appreciate you noticing that. Thank you so much again for your review."
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Eva Spagnola

July 24, 2025

5  out of  5
rating by Eva Spagnola
"Yolanda receives more than five stars. She is great. She gives great customer service . She always makes you feel like you’re the only customer she has. She always knows the right answers very polite and always very sweet. She always returns the calls Always knows the answers and very patient. She’s a very nice person to work with. She is very professional and always understands. The customers needs and will explain everything to full understanding. Thank you , Yolanda."
We responded:
"Thank you very much Eva for your incredible review of Yolanda. You described her perfectly. Thank you for taking the time to send this review in. I hope you enjoy the rest of your summer."
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Dave Link

July 24, 2025

5  out of  5
rating by Dave Link
"Yolanda has always been the voice of calm, reassurance, wisdom and professionalism whenever I have called. She gets back to me in literally minutes if she needs to prepare a quote or get some answers to some of my complicated questions. Thank you Yolanda for the many years of service, respect and empathy you have consistently shared with me whenever I was in need."
We responded:
"Thank you Dave for your five star review! We appreciate all the years your family has been with us and thank you for acknowledging the service has been able to provide. I hope you and your family enjoy the rest of the summer! "
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INGRID L LINARES

July 24, 2025

5  out of  5
rating by INGRID L LINARES
"Muchas gracias Yolanda por tu excelente ayuda es lo mejor que hemos tenido muchas gracias nuevamente"
We responded:
"Muchisimas gracias por las 5 estrellas! "
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Joshua Hoegerl

July 17, 2025

5  out of  5
rating by Joshua Hoegerl
"My girlfriend and I were looking for our first car insurance together and we tried this State Farm location. Lizette helped us and she was incredibly helpful and knowledgeable. She made our experience very pleasant and stress free. She answered all of our questions. Highly recommended this location, make sure to ask for Lizette."
We responded:
"Thank you so much Joshua for your amazing review of our office and especially of Lizette! We all look forward to taking care of you and your family. "
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Evelina Deavila

July 8, 2025

5  out of  5
rating by Evelina Deavila
"I was referred to Liz, she was amazing!!! She helped me and answered all my questions. Was super friendly and went above and beyond for us. Def will recommend her to anyone we know in the future!"
We responded:
"Thank you Evelina for your kind words! Liz enjoys assisting our customers in any way that she can. I’m thrilled that you appreciated her service, and we’re sure to let us know. We look forward to working with you in the future."
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Vanessa Rosado

July 8, 2025

5  out of  5
rating by Vanessa Rosado
"Yolanda was such a huge help to me, she helped me find out stuff I didn't even know about my profile and much more information. She explained things to me no matter how much I didn't understand it. I will definitely be continuing to come back. Thanks to Yolanda!"
We responded:
"Thank you Vanessa for your complimentary review of Yolanda. She enjoys being helpful. We all look forward to continuing the service Yolanda provided to you. "
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Laura Colvin

July 2, 2025

5  out of  5
rating by Laura Colvin
"Good customer Service very helpful."
We responded:
"Hi Laura! Thank you for your five star review. We appreciate you, and your family‘s business all these years."
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Matt Peters

June 20, 2025

5  out of  5
rating by Matt Peters
"Day of service for new motorcycle. Great quote, just needed the VIN. Yolanda has been great for years!"
We responded:
"Thank you Matt for your 5 star review!"
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Kimberly Marin

June 17, 2025

5  out of  5
rating by Kimberly Marin
"We couldn't be more pleased with the office of Jim Finnerty. From the first phone call with office manager Lizette we were treated very kindly. She helped us with a few policies for vehicles and home insurance. Lizette was very patient and knowledgeable. Throughout a few hickups on our end Lizette stayed professional and made sure we received any and all information we needed. When we finally were ready to proceed with the home insurance, Lizette helped us once again all while in happy spirits. We can't thank you enough Lizette for all your assistance."
We responded:
"Hi Kimberly! Thank you so much for your amazing review of Lizette. She is a valuable asset to our office, and I appreciate you letting us know how satisfied you are with her. We all look forward to helping you in the future."
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Juan Rico

June 17, 2025

5  out of  5
rating by Juan Rico
"Aida was great over the phone, always had answers and great in quick with all the questions and resolve my request in a quick time manner. Really happy with the experience. Will refer her to all my friends and family"
We responded:
"Hi Juan. Thank you so much for your five star review for Aida. We all look forward to helping you with your insurance in the future. I hope you enjoy the summer!"
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Anthony varela

June 12, 2025

5  out of  5
rating by Anthony varela
"Sandy was amazing! She was kind, helpful, and very informative. She made everything easy to understand and provided excellent support."
We responded:
"Hi Anthony! Thank you so much for your generous review for Sandy. She really enjoys helping people, and we appreciate you letting us know how happy you are. Thanks again."
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Jeaney

June 9, 2025

5  out of  5
rating by Jeaney
"It’s been such a great pleasure working with Lizette. She explained a lot to me. She is very kind and understanding she has a lot of patience. She helped me get through a lot that I did not understand and I really appreciate her!! State Farm is very very lucky to have a person like her. She’s amazing at what she does.!! Thank you, Lizette 🤗🤗"
We responded:
"Thank you Jeaney for your amazing review. All of us here at the office agree with you, we are lucky to have her with us! I appreciate you taking the time to let us know how satisfied you were, and we look forward to helping you in the future. "
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Gerrie Gonzalez

June 6, 2025

5  out of  5
rating by Gerrie Gonzalez
"I dealt with Yolanda Morales regarding my homeowners policy after I moved she got the policy back dated to the closing date and processed my refund check. Thanks to Yolanda for the great customer service!"
We responded:
"Hi Gerrie! Thank you very much for your kind review. Yolanda loves to take care of our clients so I know she’s excited about helping you also. We appreciate your business, thank you for trusting us with your insurance. "
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Pam Peretti

June 4, 2025

5  out of  5
rating by Pam Peretti
"Everyone at the office has been helpful whenever I need assistance. Special shout out to Lizette for questioning the drivers I had listed on my policy. 2 of them passed away so additional charges were removed and it saved me money when I really needed it, THANK YOU LIZETTE"
We responded:
"Thank you Pam for your review! Lizette loves to save people money, so I know she was excited about that too. We all really appreciate your business."
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David Meza

May 15, 2025

5  out of  5
rating by David Meza
"Amazing customer service definitely helped me save alot of money compared to my previous insurance company Shout out to Yolanda she was very insightful and very knowledgeable and helped me and my wife make the best decision thank you very much for helping me join the state farm family"
We responded:
"Hi David. Thank you for your review, and your shout out to Yolanda! Welcome to our office. Our team looks forward to helping you and your family with your insurance needs. Have a great weekend. "
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Joyce

May 12, 2025

5  out of  5
rating by Joyce
"There I was at the DMV to renew my driver’s license. I couldn’t find my current insurance card. I figured I’d have to have another mailed to me, so I called the office. Lizette rescued me.! I had no idea they would accept a text message with a copy of my insurance info! She sent it.. Three different people accepted it! OMG! What a relief! Got my renewal! Thanks so much, Lizette for being on top of things & saving the day!!!"
We responded:
"Thank you Joyce for your 5 star review for Lizette. She loves to help, and go the extra mile for our clients, and we appreciate you sharing this with us! "
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Daniel M Olsen

May 9, 2025

5  out of  5
rating by Daniel M Olsen
"Yolanda Morales from Jim Finnerty's State Farm team has been fantastic to work with. Last summer, after a disappointing experience with another State Farm office that left us without proper support following a vacation accident, we moved our auto insurance to Progressive. However, our home insurance wasn't up for renewal until this summer, so we held off on making any changes there. In the meantime, we switched to a closer State Farm office and met Yolanda. She has been incredibly knowledgeable, patient, and genuinely committed to helping us find the right coverage. Yolanda has gone above and beyond, making the transition to another State Farm office a surprisingly positive experience. Thanks to Yolanda and the Jim Finnerty team, State Farm is well on its way to winning our business back, one step at a time."
We responded:
"Hi Daniel! We appreciate you taking the time to write such a fantastic review for Yolanda. She gives 110% to our clients, and I’m thrilled you noticed, and took the time to let us know. We look forward to working with you and your family! "
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Sandra Hatch

April 28, 2025

5  out of  5
rating by Sandra Hatch
"Recently needed to switch insurances due to how outrageous the prices of my previous car insurance was. Sandra Gonzales at State Farm, was the one to help me out and explain everything. Not only did she show patience with my lack of knowledge about car insurance, she gave her best recommendations based on my personal needs. Navigating through getting new car insurance was an absolute breeze due to the help from Sandra Gonzales and she got me the best rate I’ve had in YEARS! Can’t explain how grateful I am to have her help through this confusing process!""
We responded:
"Hi Sandra! Thank you so much for your five star review of Sandy. She has lots of years of experience in the insurance business, and loves to help our clients. I’m so glad you got a chance to work with her. We all look forward to working with you in the future."
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Luke Belcaster

April 27, 2025

5  out of  5
rating by Luke Belcaster
"Lizette was very helpful."
We responded:
"Thank you Luke for your 5 star review for Lizette. We appreciate your business and look forward to working with you."
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Kate Grissim

April 24, 2025

5  out of  5
rating by Kate Grissim
"Very responsive and answered all of my questions very thoroughly!"
We responded:
"Hi Kate! Thank you so much for your 5 star review. We all look forward to helping you with your insurance needs. "