State Farm® Insurance Agent Jim Finnerty

"Lizette Mercado office manager from State Farm was awesome. She helped me with my policy. She’s very helpful, knowledgeable and kind. Great customer service."

"So Kind and very professional"

"Lizette from State Farm is great I asked for a quote a while back and it was to Expensive at the time. She remembered me and asked if I would like a new quote. Needless to say, my husband and I are now with State Farm and she was great. I love the fact she called me when prices lowed to see if I was interested. Especially because I was using a not so great insurance company. Now I have better insurance at a better price. Thanks again Liz."

"I had a fantastic experience working with Yolanda at State Farm! She was incredibly helpful and made the entire process of insuring my new home smooth and stress-free. Yolanda took the time to walk me through all the details and made sure I had the right coverage in place. She also reviewed my car insurance to ensure everything was still in great shape and aligned with my current needs. It really gave me peace of mind knowing that both my home and auto policies are in such capable hands. Yolanda is professional, knowledgeable, and truly cares about her clients. I highly recommend her to anyone looking for a reliable and personable insurance agent!"

"Yolanda receives more than five stars. She is great. She gives great customer service . She always makes you feel like you’re the only customer she has. She always knows the right answers very polite and always very sweet. She always returns the calls Always knows the answers and very patient. She’s a very nice person to work with. She is very professional and always understands. The customers needs and will explain everything to full understanding. Thank you , Yolanda."

"Yolanda has always been the voice of calm, reassurance, wisdom and professionalism whenever I have called. She gets back to me in literally minutes if she needs to prepare a quote or get some answers to some of my complicated questions. Thank you Yolanda for the many years of service, respect and empathy you have consistently shared with me whenever I was in need."

"Muchas gracias Yolanda por tu excelente ayuda es lo mejor que hemos tenido muchas gracias nuevamente"

"My girlfriend and I were looking for our first car insurance together and we tried this State Farm location. Lizette helped us and she was incredibly helpful and knowledgeable. She made our experience very pleasant and stress free. She answered all of our questions. Highly recommended this location, make sure to ask for Lizette."

"I was referred to Liz, she was amazing!!! She helped me and answered all my questions. Was super friendly and went above and beyond for us. Def will recommend her to anyone we know in the future!"

"Yolanda was such a huge help to me, she helped me find out stuff I didn't even know about my profile and much more information. She explained things to me no matter how much I didn't understand it. I will definitely be continuing to come back. Thanks to Yolanda!"

"Good customer Service very helpful."

"Day of service for new motorcycle. Great quote, just needed the VIN. Yolanda has been great for years!"

"We couldn't be more pleased with the office of Jim Finnerty. From the first phone call with office manager Lizette we were treated very kindly. She helped us with a few policies for vehicles and home insurance. Lizette was very patient and knowledgeable. Throughout a few hickups on our end Lizette stayed professional and made sure we received any and all information we needed. When we finally were ready to proceed with the home insurance, Lizette helped us once again all while in happy spirits. We can't thank you enough Lizette for all your assistance."

"Aida was great over the phone, always had answers and great in quick with all the questions and resolve my request in a quick time manner. Really happy with the experience. Will refer her to all my friends and family"

"Sandy was amazing! She was kind, helpful, and very informative. She made everything easy to understand and provided excellent support."

"It’s been such a great pleasure working with Lizette. She explained a lot to me. She is very kind and understanding she has a lot of patience. She helped me get through a lot that I did not understand and I really appreciate her!! State Farm is very very lucky to have a person like her. She’s amazing at what she does.!! Thank you, Lizette 🤗🤗"

"I dealt with Yolanda Morales regarding my homeowners policy after I moved she got the policy back dated to the closing date and processed my refund check. Thanks to Yolanda for the great customer service!"

"Everyone at the office has been helpful whenever I need assistance. Special shout out to Lizette for questioning the drivers I had listed on my policy. 2 of them passed away so additional charges were removed and it saved me money when I really needed it, THANK YOU LIZETTE"

"Amazing customer service definitely helped me save alot of money compared to my previous insurance company Shout out to Yolanda she was very insightful and very knowledgeable and helped me and my wife make the best decision thank you very much for helping me join the state farm family"

"There I was at the DMV to renew my driver’s license. I couldn’t find my current insurance card. I figured I’d have to have another mailed to me, so I called the office. Lizette rescued me.! I had no idea they would accept a text message with a copy of my insurance info! She sent it.. Three different people accepted it! OMG! What a relief! Got my renewal! Thanks so much, Lizette for being on top of things & saving the day!!!"

"Yolanda Morales from Jim Finnerty's State Farm team has been fantastic to work with. Last summer, after a disappointing experience with another State Farm office that left us without proper support following a vacation accident, we moved our auto insurance to Progressive. However, our home insurance wasn't up for renewal until this summer, so we held off on making any changes there. In the meantime, we switched to a closer State Farm office and met Yolanda. She has been incredibly knowledgeable, patient, and genuinely committed to helping us find the right coverage. Yolanda has gone above and beyond, making the transition to another State Farm office a surprisingly positive experience. Thanks to Yolanda and the Jim Finnerty team, State Farm is well on its way to winning our business back, one step at a time."

"Recently needed to switch insurances due to how outrageous the prices of my previous car insurance was. Sandra Gonzales at State Farm, was the one to help me out and explain everything. Not only did she show patience with my lack of knowledge about car insurance, she gave her best recommendations based on my personal needs. Navigating through getting new car insurance was an absolute breeze due to the help from Sandra Gonzales and she got me the best rate I’ve had in YEARS! Can’t explain how grateful I am to have her help through this confusing process!""

"Lizette was very helpful."

"Very responsive and answered all of my questions very thoroughly!"

"Exceptional customer service from Lizette Mercado.Lizzette follows up with to ensure our policies are up to date. It’s always a pleasure speaking with her. I truly appreciate her commitment to excellence. Thank you Lizzette!"